The Worst Home Health Care Agencies in Santa Rosa, California

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Santa Rosa, California

There are 73 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Santa Rosa, California.)

Name 5-Star Quality of Care Rating
HOLISTIC CARE AT HOME, INC
5707 REDWOOD ROAD, SUITE 2
OAKLAND, CA 94619
2:
PINNACLE HOME HEALTH AGENCY INC
1375 LOCUST STREET, SUITE M200
WALNUT CREEK, CA 94596
2:
KAISER FOUNDATION HOSPITAL HOME HEALTH SANTA ROSA
3550 ROUND BARN BLVD, SUITE 112
SANTA ROSA, CA 95403
2:
KAISER FOUNDATION HOSPITAL HOME HEALTH - NOVATO
7200 REDWOOD BOULEVARD, SUITE 200
NOVATO, CA 94945
2:
PROHEALTH HOME CARE, INC
2125 OAK GROVE ROAD, SUITE 124 A & B
WALNUT CREEK, CA 94598
2.5:
NORTHBAY HEALTH AT HOME
2470 HILBORN RD. SUITE 240
FAIRFIELD, CA 94534
2.5:
KAISER FOUNDATION HOSPITAL HOME HEALTH - VALLEJO
1761 BROADWAY, STE 210
VALLEJO, CA 94589
2.5:
HEALTH IS WEALTH HOME HEALTH AGENCY LLC
3135 CLAYTON ROAD SUITE 101
CONCORD, CA 94519
2.5:
SELF-HELP HOMECARE & HOSPICE
731 SANSOME STREET, SUITE 100
SAN FRANCISCO, CA 94111
2.5:
ATHOME HEALTHCARE TEAM, LLC
100 TOWER ROAD, SUITE 15
AMERICAN CANYON, CA 94503
2.5:
KAISER FOUNDATION HOSPITAL HOME HEALTH - MARTINEZ
200 MUIR ROAD, HACIENDA BUILDING
MARTINEZ, CA 94553
2.5:
HARMONY HOME HEALTH
140 GREGORY LANE, SUITE 270
PLEASANT HILL, CA 94523
2.5:
BRIDGE HOME HEALTH
3021 CITRUS CIRCLE, SUITE 270
WALNUT CREEK, CA 94598
2.5:
SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
5099 COMMERCIAL CIRCLE, SUITE 205
CONCORD, CA 94520
2.5:
DANNY'S HOME HEALTH CARE INC
1832 SOSCOL AVE., STE 115-116
NAPA, CA 94559
2.5:
WELLSTAR HOME HEALTH SERVICES
479 MASON ST SUITE 309
VACAVILLE, CA 95688
2.5:
HEALTH AT HOME
375 LAGUNA HONDA BLVD, UNIT F5
SAN FRANCISCO, CA 94116
2.5:
EAST BAY HOME HEALTH SERVICES
1710 PENNSYLVANIA AVENUE, SUITE E
FAIRFIELD, CA 94533
3:
ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES
2100 MONUMENT BLVD, SUITE 8-A
PLEASANT HILL, CA 94523
3:
SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
5196 HILL ROAD EAST, SUITE 204
LAKEPORT, CA 95453
3:
BY THE BAY HEALTH
355 WEST NAPA STREET, SUITE A
SONOMA, CA 95476
3:
SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
110 STONY POINT ROAD, SUITE 200A
SANTA ROSA, CA 95401
3:
GATEWAY HOME HEALTH CORP.
10 CROW CANYON COURT, SUITE 210
SAN RAMON, CA 94583
3:
CVH HOME HEALTH SERVICES
39 BETA COURT
SAN RAMON, CA 94583
3:
SUTTER VISITING NURSE ASSOCIATION AND HOSPICE
2800 LEAVENWORTH STREET, SUITE 350A
SAN FRANCISCO, CA 94133
3:
INCARE HOME HEALTH SERVICES
17 E. SIR FRANCIS DRAKE BLVD, SUITE 212
LARKSPUR, CA 94939
3:
LUXOR CARE HOME HEALTH SERVICES
301 GEORGIA ST
VALLEJO, CA 94590
3:
KAISER FOUNDATION HOSPITAL HOME HEALTH - OAKLAND
4501 BROADWAY
OAKLAND, CA 94610
3:
SILVERLINE STAFF, INC
39510 PASEO PADRE PKWY
FREMONT, CA 94538
3:
CARE PLUS HOME HEALTH SERVICES, LLC
6101 BOLLINGER CANYON ROAD
SAN RAMON, CA 94583
3.5:
COMFORT ASSISTING, INC
112 LA CASA VIA, SUITE 160
WALNUT CREEK, CA 94598
3.5:
BLIZE HEALTHCARE
750 ALFRED NOBEL DR, SUITE 204
HERCULES, CA 94547
3.5:
MARY'S HELP HOME HEALTH SERVICES, INC
3469 TENNESSEE STREET, SUITE 101
VALLEJO, CA 94591
3.5:
ADVENTIST HEALTH HOME CARE SERVICES
9245 HIGHWAY 53
LOWER LAKE, CA 95457
3.5:
WOODLAND HEALTHCARE HOME HEALTH
1207 FAIRCHILD COURT
WOODLAND, CA 95695
3.5:
SUTTER VISITING NURSE ASSOCIATION
100 ROWLAND WAY, SUITE 210
NOVATO, CA 94945
3.5:
ADVANCED HOME HEALTH NORTHBAY, INC
2161 YGNACIO VALLEY ROAD
WALNUT CREEK, CA 94598
3.5:
ACE HOME HEALTH CARE & HOSPICE, INC
85 MORAGA WAY, SUITE 100B
ORINDA, CA 94563
3.5:
GOLDEN PACIFIC HOME HEALTH, INC
1151 HARBOR BAY PARKWAY, SUITE 122
ALAMEDA, CA 94502
3.5:
KAISER FOUNDATION HOSP HOME HEALTH - SAN FRANCISCO
4131 GEARY BLVD, 4TH FLOOR
SAN FRANCISCO, CA 94118
3.5:
CENTERWELL HOME HEALTH
395 TAYLOR BLVD, SUITE 118
PLEASANT HILL, CA 94523
4:
HEALTH LINK HOME HEALTH AGENCY
868 BRANNAN STREET, SUITE 307
SAN FRANCISCO, CA 94103
4:
KINDRED AT HOME
5341 OLD REDWOOD HWY, SUITE 350
PETALUMA, CA 94954
4:
GUARDIAN ANGEL HOME CARE OF SANTA ROSA, LLC
320 COLLEGE AVE, SUITE 230
SANTA ROSA, CA 95401
4:
ASIAN AMERICAN HOME HEALTH
1301 MARINA VILLAGE PARKWAY, SUITE 103
ALAMEDA, CA 94501
4.5:
CROSSROADS HOME HEALTH VALLEJO
127 HOSPITAL DRIVE, SUITE 202
VALLEJO, CA 94589
4.5:
CROSSROADS HOME HEALTH & HOSPICE
1109 VICENTE STREET, SUITE 103
SAN FRANCISCO, CA 94116
4.5:
BAYPOINT HOME HEALTH, INC
2515 SANTA CLARA AVENUE, SUITE 105
ALAMEDA, CA 94501
4.5:
HEALTHY LIVING AT HOME - EAST BAY, LLC
1320 WILLOW PASS ROAD, SUITE 555
CONCORD, CA 94520
4.5:
ASIAN NETWORK PACIFIC HOME CARE, INC
212 9TH STREET, SUITE 205
OAKLAND, CA 94607
4.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in California

Major Cities in California

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